Health and Safety Procedures

Operation Status

Pick up/Drop Off Procedures

Drop Off: Session start time


Parking & Pick-Up/Drop-Off Procedures

  • We do not have a lobby available for waiting during sessions. Unless special arrangements have been made with your therapist, all appointments will follow a drop-off and pick-up process.
  • We kindly ask that families remain in their vehicles upon arrival and during sessions rather than entering the property, walking around therapy areas, or waiting/congregating in the parking lot. This helps keep our therapy spaces clear for sessions and ensures children do not wander close to the street.
  • We have plenty of parking available! Upon arrival, please park toward the far end of the lot after entering. Your child’s therapist will meet you at your car at the start of the session and return your child to you 10 minutes prior to the end of the session time.


*To ensure the safety of all children:

  • All drop-offs must include a direct handoff to a therapist or staff member.
  • If someone other than the usual guardian will be dropping off or picking up your child, please inform our administrative staff in advance. An updated consent form will be required.


Pick up: 10 minutes prior to session end time

(If child is receiving back to back services without time gap, please arrive 10 minutes prior to the end time of the last session)

  • Please arrive 10 minutes prior to your child's scheduled end time to allow our therapists to safely bring your child to your vehicle for pick-up. This is also an opportunity for therapists to discuss with you your child's session outside of the loud environment that our clinic can sometimes provide. Our therapists will need the time afterward to clean equipment and rooms between clients.




Cleaning Procedures at Sprouts Therapy

All sessions will be ending 10 minutes prior to end time of last session to allow time for therapists to debrief with parents on child’s session as well as clean equipment between clients.

  • Clients and families may sanitize their hands or wash their hands with soap and water for at least 20 seconds before and after their sessions. Our staff will be expected to uphold this precaution as well.
  • All toys and equipment used during your child's session will be cleaned and disinfected.
  • We have drastically increased the frequency and extent of our daily cleaning, sanitization, and disinfecting procedures for therapy materials/toys, equipment, and treatment spaces. This includes all frequently touched surfaces, such as door knobs/handles, front desk counter, lobby furniture, etc. Cleaning and sanitizing will occur multiple times and will be ongoing throughout the day.
  • Cloth items such as blankets, body socks, stuffed animals, cuddle/cocoon swings, weighted vests, crash pad covers, etc. are disinfected via a sanitizing fogger and/or machine washed on a regular basis.

Face Mask Requirements at Sprouts Therapy

Masks will now be optional at Sprouts Therapy for therapists, staff, children and parents/caregivers.

  • Please inform the administrative team if you would like your therapist(s) to continue wearing a mask in your child’s therapy sessions.
  • Our clinic has recently installed air cleaners and filters in our facility's air ducts and will maintain the sanitization and disinfecting protocols enacted at the start of the pandemic in continuing to promote a healthy and safe environment for everyone.
  • We will also continue to provide reserved therapy spaces with masked therapists for our immunocompromised and high-risk families.

Safety Guidelines at Sprouts Therapy

We want to continue to partner with our families to keep us all healthy and safe. Our clinic will continue to implement the following policies:


  • Children with compromised immune and respiratory systems may require special accommodations. Please be in communication with us if your child has the above condition(s).


  • Should a child begin showing symptoms during a session, parent will be notified and the session may end early


CANCELATION POLICIES DUE TO ILLNESS


  • In the event you need to cancel your child's session with less than 24 hour notice due to illness, you will have the following options:
  • Switch the scheduled session to be delivered via teletherapy instead of coming into the clinic.
  • Reschedule the canceled session within 3 weeks
  • Pay the Less than 24 hour Cancellation fee ($75/hour/therapist) for the missed session if unable to schedule a makeup session or switch the session to teletherapy.


We appreciate your assistance in the care of your children and all others at Sprouts. Please let us know if you have any additional questions or concerns. We look forward to seeing your child at the clinic!